Leadership Academy

Compared to managers of yesteryear, today’s managers have less time, make more critical decisions and lead a more diversified, highly educated workforce in a customer-driven marketplace. To succeed, managers must use up-to-the-minute techniques for leading their teams to success in a highly competitive environment.

Offering 27 sessions applicable to all levels of management, The Leadership Academy’s examples and case studies can be customized to address the reality of your environment, focusing on your organization’s challenges and opportunities.

101: The Call to Leadership

Leaders are not born – they are called to fulfill a passion. Learn to answer the call.

• 10 questions to ignite leadership thinking

• 5 key characteristics of successful leaders

• A leadership self-evaluation

• 10 “musts” of leadership

102: Leading Yourself before Leading Others

Create a vision for yourself so you can create enthusiasm for a vision in others. Leading involves demonstrating more than just talking.

• A stress check-up

• 8 areas of your life you need to balance to be an effective leader

• Your leadership S.W.O.T.s analysis

• A self-esteem evaluation

103: Awesome Team Leadership

Learn how to lead those you work with to lasting success.

• 5 key points to team leadership

• A WorkStyle Analysis™

• How to communicate with teammates unlike you

• 7 points to building a champion team

• The 3 C’s of leadership

104: Resolving Conflict Constructively and Creatively

Learn how to find constructive solutions to the inevitable conflicts that occur when people work together and how to eliminate the more destructive forms of conflict.

• Recognizing conflict-causing behavior

• Dealing with anger

• How different personality types express anger differently

• 10 rules of resolution

• Identifying conflict that is positive and leads to growth

105: Getting the Best from Your People and the Most from Your Time

Discover how to maximize your resources to do more than you ever thought you could do.

• 15 Time Termites to control

• 10 time-saving tips

• Ways to overcome crisis management

• Human resource planning for leaders

• The leadership methods for conducting performance reviews

106: Effective Communication

Learn methods for conquering the Number One problem in American business today: ineffective communication.

• Presentation skills for leaders

• 6 points of power presentations

• 3 case studies

• 5 leadership feedback skills      

• Effective internal office communication

107: Dealing with Disciplinary Action and Problem Employees

Engage in a frank discussion on one of the most difficult situations facing a leader and how to transform challenges into success.

• 5 points to identifying the problem employee

• 8 ways to create a positive outcome

• 5 steps to being well-prepared and calm

• How to deal with sensitive information like a leader

• The 5 A’s of change

108: Organizing, Planning, Leading and Controlling: Four Essentials

Where do you need to fine-tune these essential skills? Learn more effective ways of utilizing these management basics.

• Teaching managers to see what’s next instead of focusing on what’s now

• Planning: strategic, tactical, contingency, and emergency

• Organization from the global picture to the micro-moment

• Controlling without relying on forms, reports, or the words of others

• Getting to the truth in your organization — so you know what really needs fixed

109: Motivation: From Baby Boomers to Beyond Generation X

Discover how to create long-lasting motivation and inspiration in a diverse workforce.

• 15 questions to determine proper motivation for the individual

• Knowing your co-workers

• Who are Generation X and the Millenials and how to motivate them

• Motivation as a self-fulfilling prophecy

• 10 emotional bank account deposits

201: “It’s Showtime!!!”™

Everyday is a performance. Learn how your attitude can lead to a smash hit — or a one-night flop.

• Approaching each day with optimism and enthusiasm

• Finding the positive in the pain

• Setting goals to maximize your life

• The three factors that hold everyone back

• Becoming an energy booster, not an energy sapper

202: The Keys to Being a Complete Leader

Make the six traits and seven common qualities of leaders an integral part of your everyday life.

• 11 behaviors of leaders

• 6 traits of leadership

• 7 more “musts” of leadership

• 7 common qualities of leaders throughout the ages

• A leadership development plan

203: Goal-setting

Do you set goals as an annual routine exercise, or have you made goal- setting a true way of life, with exciting results and growth potential? Here’s how to shape life-changing goals.

• How to make your goals destined for success

• Obstacles to achieving your goals

• Putting your goals on a fast track to success

• Enlisting others in the pursuit of your goals

• Celebrating your success

204: T.E.A.M.W.O.R.K.

Designed for experienced supervisors, this session focuses on the basic eight factors that bring your team’s performance to championship level.

• Developing trust in your team

• How to tell when you’re losing momentum

• The Power of Wa

• Maintaining organization of thought

• When is it time for revolution?

205: Selection, Retention and Promotion

Finding the right members for your team — and keeping them — is always a challenge. Here are time-tested strategies for hiring and retaining a great team, along with ways to reward those who are ready for more responsibility.

• It’s a tough market — where do you find the superstars?

• Interviews that really work

• Avoiding legal pitfalls in hiring

• Promotions when there is nowhere to go

• Stopping the revolving door

206: Dealing with Problem People

Difficult individuals can be a drain on the team. Learn how to take corrective action early to develop better workers.

• The tell-tale signs of problem people

• Early warnings frequently ignored, overlooked, and avoided

• Getting the team to weed out for you

• Salvaging the wayward employee

• Rebuilding after the fallout

207: From the Days of Ozzie to the Days of Ozzy

There’s been quite a change from the days when Ozzie and Harriet ruled the airwaves to when the antics of Ozzy and Sharon Osborne gathered millions of viewers. Let’s face it: the new generation of workers is different. So how do we work with them?

• Three generations — one workplace

• Motivational differences

• What’s important to Gen X?

• A different work ethic

• What the new generation in the workplace wants from a boss

208: Delegation and Getting Others to Work with You

You can’t — and shouldn’t — do it all. Learn how to delegate more effectively for better results.

• Planning delegation for maximum success

• 7 “yes, but’s….” to avoid

• Making expectations clear

• The importance of accountability

• Monitoring progress

209: The Vision of a Leader

A leader must be able to see further than anyone else. Learn how to develop a game plan to achieve champion status in business.

• Become a Paradigm Pioneer

• 5 truths of creativity

• How to be adventurous and flex the leader’s risk muscle

• Breaking the chains of familiarity

• 4 steps to planning for uncertainty

301: Culture and Climate: What Can Be Changed

Every organization comes to crucial times in its growth where changes must be made in culture to continue to grow and succeed. Discover what areas can be influenced — and how to do it effectively.

• Learn how to discover the true culture of your organization

• How to minimize the climate swings that negatively impact a workforce

• Taking the leap from a “contented-contender” culture to a champion culture

• Overcoming old habits and mending open wounds

• Identifying and utilizing influence opportunities to affect cultural change

 302: Building a High-Performance Organization

The status quo is no longer enough. Continually rising expectations from customers and other stakeholders mean higher levels of performance are needed. Learn how to fine-tune your organization for better performance.

• The toolbox for the high performance organization builder

• Getting ahead of the curve on customer expectations and demands

• Overhaul or fine tune: defining and dealing with your resources

• Setting expectations from orientation to the day to day

• Measurements of excellence: defining high-performance

303: Emotional Intelligence as a Leadership Skill

Leading with your head is one thing. But if you can lead people’s hearts — you will accomplish more than you ever imagined.

• The foundation of why people do what they do

• Unlocking the heart of employee's commitment

• 10 years old: The keystone to understanding motivation

• Employee preventive maintenance program

• A push versus pull strategy on leading people

304: Leaders Growing Leaders

A new generation of future leaders is always arising within an organization. You can choose to ignore them — and take the consequences — or develop them to their full potential.

• Leadership: the pros and cons of growing versus importing

• Creating an effective mentoring program that works!

• Starting from Day One

• Measurements of the skill level of the management team

• The long-range view of succession

305: Maximizing Human Capital

Are you getting the most from your investment in people? Here’s how to make sure you’re getting the best possible ROI.

• Determine your human capital investment strategy

• Establish your investment risk comfort zone

• Riding out lean times without sacrificing your investment

• When to reinvest and when to cut your losses

• Building the proper portfolio of human capital

306: In-depth Problem-solving

Leaders see problems as opportunities for innovation. Learn time-tested methods for analyzing problems and finding creative solutions.

• Clarifying and defining the problem

• Discovering root issues and causes

• Gathering your experts for their contributions

• Considering the possible solutions

• Tracking and fine-tuning the answer

307: Managing Constant Change

Change is a constant; how you manage it determines the impact it has on your team and the wider organization.

• Why change must be constant

• How people react to change

• Why does change fail

• When change seems destined to fail

• The Big White Truths of Change

308: The Power of Presentation

Effective leaders are comfortable presenting their ideas publicly to project confidence, instill enthusiasm and ensure understanding. But for many, this is an area of fear. Learn to overcome the fear and harness the power of presentation.

• Mastering the anxiety

• Organizing your points

• Using stories and examples effectively

• The hidden weapon: humor

• Using visuals for extra punch

309: Territorial Games: Understanding and Ending Turf Wars

Sometimes managers get so wrapped up competing with each other that they forget the customer — and the market competition. Here’s how to eliminate internal squabbling and channel that energy into more profitable pursuits.

• Causes of turf wars

• Resolving turf wars

• How to build unity on a management team

• Avoiding turf wars during change

• How to repair the damage when trust has been violated