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See The Big Guy in Action!
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What holds leaders back? Fear. Learn from The BIG Guy what
the most common fears are and how you can overcome them.
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launch the video clip.
One size does not fit all -- and your customers all have
different wants, needs and communication styles. So what
does a customer-centered business do? Learn to talk their
language.
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The most loyal customers you can have are the ones whose
problems you have successfully resolved. The BIG Guy shows
you how to defuse those moments of customer tension to build
long-lasting relationships.
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video clip.
Think BIG! It's time to expand your horizons and take on new
challenges. The BIG Guy takes his own advice to heart --
find out what happens next!
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launch the video clip.
Sometimes the greatest leaders are found in the most
unlikely places -- like on a high school track team in the
form of a ninth-grade girl.
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Meet the
Pinnacle Solutions team
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Read a preview chapter of
Russell J. White's upcoming book,
The Pinnacle Principles
Russell J. White, CSP,
President and Founder
Russell J.
White has distinguished himself as one of America's leading growth experts. He has assisted
companies across a wide spectrum of industries, including
food service, lighting and electrical supply, air travel,
equipment and party rentals and financial institutions set
and surpass their goals for excellence in profitability,
customer service and leadership excellence. Non-profit
organizations, athletic conferences and governmental
agencies have also called on Russell for strategic planning consulting,
executive coaching, leadership academies and keynote
presentations.
Russell has
worked with CEOs in significantly improving net income,
sales growth and customer service for companies of
all sizes, from small family-owned operations to Fortune 500
corporations. The success secret is in his
proprietary customized systems, not a
one-size-fits-all approach. He listens to his clients and
guides them to the point where they both want and must go.
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